Legal

Privacy Policy

Last updated: April 2025

NexiumLabs is committed to protecting your privacy. This policy explains what information we collect when you use our website or engage with us, how we use it, and the choices you have. We keep this document plain and readable on purpose — if something is unclear, contact us directly.

1. Information we collect

When you submit an enquiry through our contact form, we collect the information you provide: your name, email address, company name, and the details of your message. We use this solely to respond to your enquiry and assess whether we can help.

We may also collect basic technical information automatically — such as your browser type, the page you visited, and your approximate location — through standard web server logs and analytics tools. This helps us understand how our site is used and where to improve it.

We do not collect payment information directly. Any transactions are processed through third-party payment providers who maintain their own security standards.

2. How we use your information

We use the information you provide to respond to enquiries, prepare proposals, and communicate about ongoing engagements. We do not use it for unsolicited marketing, and we do not sell it to third parties under any circumstances.

Aggregated, anonymised analytics data may be used to improve the site and our understanding of how visitors interact with our content. This data cannot be used to identify individuals.

3. Data storage and security

Information submitted through our contact form is stored securely and accessible only to members of the NexiumLabs team who need it to respond to your enquiry. We use industry-standard encryption for data in transit.

We retain contact information for as long as is necessary to manage the relationship or as required by applicable law. If you ask us to delete your information, we will do so promptly unless we have a legal obligation to retain it.

4. Third-party services

Our website may use third-party tools including analytics providers and hosting infrastructure. These providers may process data on our behalf and are contractually obligated to handle it in accordance with applicable privacy law.

We do not embed third-party advertising or tracking pixels. We do not share your personal information with third parties for their own marketing purposes.

5. Cookies

We use a minimal number of cookies — primarily to support basic site functionality and anonymised analytics. We do not use cookies for behavioural advertising or cross-site tracking.

You can configure your browser to refuse cookies. Doing so may affect some functionality on the site, but will not prevent you from accessing core content.

6. Your rights

You have the right to access the personal information we hold about you, to request corrections, and to request deletion. You also have the right to object to certain types of processing.

To exercise any of these rights, contact us at hello@nexiumlabs.com. We will respond within 30 days.

7. Changes to this policy

We may update this policy from time to time. The date at the top of the page reflects when it was last revised. Material changes will be communicated directly to anyone with an active engagement or enquiry.

Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Questions about this policy?

Reach us at hello@nexiumlabs.com. We respond to all enquiries within 48 hours.